Employee cuts at Social Security are leaving remaining workers struggling to keep up
The Social Security Administration (SSA) has laid out plans to slash about 12% of its overall workforce, or 7,000 jobs. Rich Couture, a spokesman for AFGE SSA's General Committee, says more than 2,500 employees at the agency have taken an offered buyout, and that many of the workers who have left were in critical roles — including those local field offices.
"That's the primary point of contact, other than the 1-800 number, that the American people have with Social Security," he said. "They take care of enumeration issues with respect to Social Security cards, handle retirement, disability survivor claims, interviews and processing, among other workloads."
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