We are SEINE L.L.C-FZ
License Number 2417602.01, Formation Number 2417602,
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba,
Dubai, U.A.E.
For any questions related to the processing of personal data, you can
contact us at:
We will respond within one month. In exceptional cases, we will notify you of an extension by up to two months. We may request additional information to verify your identity or ask for clarification if your request is unclear.
We process your personal data for five purposes:
For this purpose, we process the following personal data: avatar, nickname, email, telegram_id, services order and payment information, and subscription status.
The basis for processing is the Terms and Conditions.
We will delete specified data upon receiving your withdrawal of consent for the processing of personal data or the deletion of your Account.
For this purpose, we process the following personal data: cookies, IP address, session statistics and user’s activity data.
The basis for processing is your consent to the processing of personal data, expressed by continuing to use the website, and for optional cookies, your consent given in the cookie banner.
We will delete this data upon the termination of the website or upon receiving your withdrawal of consent. You can disable the collection of cookies in your browser settings (Chrome, Opera, Yandex Browser, Mozilla Firefox, Internet Explorer, Safari).
For this purpose, we process the following personal data: name or pseudonym, email, inquiry information.
The basis for processing is our legitimate interest in improving the quality of our services. We will delete these data within 30 days of the end of our communication regarding your inquiry.
For this purpose, we process the following personal data: avatar, nickname, email, telegram_id, services order and payment information, cookies, IP address, session statistics and user’s activity data.
The basis for processing is our legitimate interest in legal protection. We will delete this data within 5 years after the termination of data processing or your withdrawal of consent.
For this purpose, we process the following personal data: avatar, nickname, email, telegram_id, services order and payment information, cookies, IP address, session statistics and user’s activity data.
The basis for processing is our compliance with legal obligations.
We will delete this data within 5 years after the termination of data processing or your withdrawal of consent.
We collect publicly available information from Telegram, including through the use of information exchange tools provided by Telegram (API). Some of this information may contain personal data that users have made public (such as name, avatar, membership, and posts in Telegram channels).
Our objective is to gather information about Telegram channels rather than individual Telegram users. This helps our clients to manage their professional content and create strategies for promoting their Telegram channels and chats, as well as other services (evaluating marketing activities, comparing with competitors, deciding on advertising).
We only collect personal data that both characterize the Telegram channel and have been made publicly available by the users themselves.
When using the website, you consent to the processing of certain personal data. Furthermore, when creating an account, you grant permission for the processing of additional personal data.
The processing of other personal data is carried out within the framework of legitimate interest, primarily for the purposes of retaining information in case of legal disputes or for compliance with legal requirements.
This means that even though your consent is required to create an account, the processing of personal data may also occur for other purposes thereafter. For example, if you create an account and at that moment give consent for the processing of personal data, but later make a payment for services, we will still retain the payment history for those services. Similarly, we must retain confirmations that you indeed provided us with consent for the processing of personal data.
Therefore, we want you to understand that although we begin collecting personal data at your initiative, by using the website or registering on the website, your actions create numerous legal consequences. To comply with legal requirements or protect our legitimate interests, we are compelled to process your personal data for other purposes. Processing of your personal data for these purposes may occur without your consent.
If we process your personal data, you have the following rights:
You have the right to request comprehensive information from us about the categories of your personal data that we process, the purposes of processing, and other relevant information to fully understand what we do with your personal data.
You have the right to request the correction of your personal data if it is inaccurate or outdated. Please note that some data may be assigned to you at the time of registration (such as your name during registration) and cannot be changed later, or its modification may be restricted.
When we process personal data based on your consent, you have the right to withdraw that consent. We provide you with the ability to withdraw consent in the same manner it was given. Please note that certain categories of personal data may be processed for specific purposes without your consent until the processing period expires. For example, purposes such as payment history and service history are retained in case of disputes or to confirm the receipt of consent for personal data processing. Please note that the deletion of certain types of information may limit or restrict your use of the website.
You have the right to lodge a complaint with a data protection authority regarding our collection and use of your information. For more information, please contact your local data protection authority.
Additionally, you have the right to object to the processing of your personal data at any time, request us to restrict the processing of your personal data, or request the transfer of your personal data (portability) to another service provider.
To exercise your rights, you can contact us using the details provided in the Who We Are and How to Contact Us section. In some cases, you can exercise certain rights through your account interface.
The personal data we collect is stored on AWS provider servers located in the USA.
Additionally, personal data may be shared with:
If we share your personal data with a service provider for the purpose of performing a task, we ensure that the service provider processes the data only based on our instructions and guarantees the same security measures that we do. Additionally, we ensure that we have signed a data processing agreement with each service provider, which ensures that the partner complies with strict rules for processing personal data. We have created a separate list of all our subprocessors so you can clearly see with whom we share your data.
We adhere to the Principle of Least Privilege, which means that only those employees and third parties whose access is necessary for the proper functioning of the service have access to personal data.
Our website is not intended for children under the age of 18, and therefore, we do not collect their data or allow them to register. If you are under 18, you should not use our services or websites without the presence of a parent or guardian. Children under 18 are not permitted to provide any information to us. If we discover that we have inadvertently collected information about a child under 18 or that such a child has created an account, we will delete such information and the account as soon as possible. If your child has provided information and you wish to review, amend, delete, or prohibit further collection of such information, please contact us.
This Policy takes effect upon its publication on our website and remains in force indefinitely (until it is revoked or replaced by a new version of the Privacy Policy).
We may unilaterally make changes to the Privacy Policy. Therefore, we recommend that you periodically visit this page to stay informed about any updates.