😏 Did Support contact you first? Something doesn’t seem right
We’re continuing our #safety series to help you identify scammers and protect yourself.
Let’s say you’re looking to sell some of your TON, so you open the P2P Market and see a great offer — its price is 20% higher than the market average 🤑
You can check the price of nearly any coin on
CoinMarketCap or
CoinGecko.
The buyer has a low rating and few trades, but you proceed anyway — after all, they’re offering 20% more than the market price!
Each profile on the P2P Market shows the user’s number of transactions and their rating.
The buyer instantly accepts the trade and messages you: “Hey, I’ve sent the money”. You check your banking app, but find nothing. Then, a message pops up saying that an appeal has been opened for your order 🫵
Before you even realize what's going on, you get a message from an account named "Wallet Support" asking you to confirm your recent transaction. They convince you that you need to share some of your account details in order to receive the payment — like your Telegram login code, password, etc.
Remember, Wallet Support will never DM you first.
What happens next?
After some thinking, you decide to share your details (fatal mistake). By doing so, you have given the scammers full access to your Telegram account, which they can use to remotely log you out and prevent you from regaining access 😳
How does this work? Your Telegram account is tied to your phone number. If it’s listed as a payment method, scammers can contact you directly.
How to protect yourself:
● Block anyone who contacts you first and claims to be Wallet Support. We never message first — and are only available via @wallet_supportbot
● Never share your login details with anybody. Neither Telegram Support nor Wallet Support will ever ask for these.
● You can make your account impossible for strangers to find via Telegram Settings → Privacy and Security → Phone Number (set to Nobody) → Who Can Find Me By My Number.
Investments in crypto are
risky. This communication is not intended for persons in the United Kingdom.